Refund Policy

We have a 5 day return policy, which means you have 5 days after receiving your item to request a return.

To start a return, you can contact us at abby@af-london.com. If your return is accepted, we’ll send you a return shipping address to send your package. Items sent back to us without first requesting a return will not be accepted.


Exceptions / non-returnable items
 

We do not accept returns for personalised items.
We do not accept returns on sale items.


Refunds 

Once we’ve received and inspected your return, we’ll let you know if the refund was approved. If approved, you’ll be automatically refunded on your original payment method.

You can always contact us for any return questions at abby@af-london.com.